top of page

What Is Top of Funnel Marketing, and Why Most Brands Get It Wrong


Let’s start here:

If your marketing feels busy but your pipeline feels quiet, you likely have a Top of Funnel Marketing issue. Most organizations focus heavily on closing. Proposals. Sales calls. Conversions.


But they skip the part where strangers become familiar.

That’s the top of the funnel. And without it? The rest of the marketing funnel struggles.


What Is Top of Funnel Marketing?

Top of Funnel Marketing (TOFU) is the awareness stage of the marketing funnel.

It’s where potential clients first discover you before they are ready to book a call, request a proposal, or sign anything.


At this stage, your audience is not asking: “How do I hire you?”


They’re asking:

  • What is this problem?

  • Why does it matter?

  • What should I be thinking about?

  • Who actually understands this space?


Top of Funnel Marketing builds:

  • Brand visibility

  • Credibility

  • Trust

  • Early relationship equity


It is not selling.

It is positioning.

Big difference.


What TOFU Content Actually Looks Like

Top of Funnel content is educational and problem-focused.

Think:

  • Blog posts

  • LinkedIn thought leadership

  • Short-form video

  • Downloadable guides

  • SEO-driven website pages

  • Insightful carousels


For example:

A financial advisory firm might publish:

“Are You Taking the Right Amount of Risk as You Approach Retirement?”


An industrial company might write:

“What Causes Avoidable Process Errors in Regulated Environments?”


A brand strategist (hello) might ask:

"Why Isn’t Your Content Generating Consistent Leads?”


Notice something? None of those are sales pitches. They are conversation starters.


That’s intentional.


The Most Important Step: Define the Core Problem

Here’s where most organizations go sideways. They start creating content about their services. Wrong starting point.


You start with the core problem.


A core problem is the frustration your ideal client feels before they ever contact you.

Examples:


Marketing firm:

“We’re putting out content, but it’s not generating consistent leads.”


Financial advisor:

“I’m nearing retirement, and I’m not sure if I’m taking the right amount of risk.”


Industrial leader:

“Our teams keep making avoidable errors.”


Nonprofit executive:

“People don’t fully understand why our mission matters.”


See the pattern? Stress. Uncertainty. Inefficiency.

That’s your Top of Funnel entry point.

When you anchor your lead generation strategy to one core problem, your marketing stops being scattered — and starts being strategic.


How to Do Top of Funnel Marketing Efficiently

You do not need a 12-person marketing team. You need focus.


1. Build Around One Core Problem

Pick one issue your audience is actively thinking about.

Create multiple awareness-stage pieces around it:


  • 1 SEO blog

  • 2 LinkedIn posts

  • 1 short video

  • 1 email


One idea. Multiple assets.

That’s efficient brand visibility.


2. Optimize for SEO and AI

Top of Funnel Marketing is discoverability marketing.

To optimize:

  • Use one primary keyword (like “Top of Funnel Marketing”)

  • Include it in your headline and early paragraphs

  • Use supporting keywords naturally

  • Structure with clear subheads

  • Write clean, scannable sentences


Search engines reward clarity. AI rewards structure. Humans reward relevance.


3. Repurpose Intelligently

If you are constantly creating from scratch, you are wasting time.

One strong blog should fuel:


  • Social content

  • Newsletter insights

  • Video scripts

  • Website updates


Efficiency is not volume. It’s leverage.


4. Be Consistent (Even When It Feels Boring)

Top of Funnel Marketing works through repetition.

Not one viral post.Not one “big” article.

Twelve weeks of consistent authority building.

Familiarity builds trust.

Trust builds a pipeline.


How to Measure Top of Funnel Marketing Success

Now let’s address the uncomfortable part.

Top of Funnel Marketing is not measured by instant revenue.

It is measured by awareness indicators.


Track:

Website Metrics

  • Unique visitors

  • Time on page

  • Bounce rate


Content Engagement

  • LinkedIn impressions

  • Comments

  • Shares

  • Saves


Audience Growth

  • Email subscribers

  • Social followers

  • Lead magnet downloads


And here’s the sleeper metric:

Branded search growth. When people start Googling your company name directly, your awareness stage strategy is working.


What Top of Funnel Marketing Is Not

It is not:

  • Constant selling

  • Random posting

  • Talking only about your services

  • Chasing trends for attention


It is strategic visibility tied to a core problem. Big difference.


The Strategic Advantage

When Top of Funnel Marketing is strong:

  • Sales cycles shorten

  • Prospects show up pre-informed

  • Discovery calls feel warmer

  • Authority builds faster

  • Inbound inquiries increase


You are no longer convincing. You are confirming. And that is a much stronger position.


Final Thought

If your pipeline feels inconsistent, ask:

Are we investing enough in awareness — or are we only focused on closing?

Strong brands don’t just show up when they want something. They show up consistently. They educate generously. They build credibility long before the proposal stage.

That’s how you build a funnel that actually flows.


And that’s how you turn attention into action.



 
 
 
  • LinkedIn
  • Instagram
  • Facebook
Sue Borst Marketing white logo

© 2026 Sue Borst Marketing

bottom of page