What Is Top of Funnel Marketing, and Why Most Brands Get It Wrong
- Susan Borst
- Feb 26
- 3 min read

Let’s start here:
If your marketing feels busy but your pipeline feels quiet, you likely have a Top of Funnel Marketing issue. Most organizations focus heavily on closing. Proposals. Sales calls. Conversions.
But they skip the part where strangers become familiar.
That’s the top of the funnel. And without it? The rest of the marketing funnel struggles.
What Is Top of Funnel Marketing?
Top of Funnel Marketing (TOFU) is the awareness stage of the marketing funnel.
It’s where potential clients first discover you before they are ready to book a call, request a proposal, or sign anything.
At this stage, your audience is not asking: “How do I hire you?”
They’re asking:
What is this problem?
Why does it matter?
What should I be thinking about?
Who actually understands this space?
Top of Funnel Marketing builds:
Brand visibility
Credibility
Trust
Early relationship equity
It is not selling.
It is positioning.
Big difference.
What TOFU Content Actually Looks Like
Top of Funnel content is educational and problem-focused.
Think:
Blog posts
LinkedIn thought leadership
Short-form video
Downloadable guides
SEO-driven website pages
Insightful carousels
For example:
A financial advisory firm might publish:
“Are You Taking the Right Amount of Risk as You Approach Retirement?”
An industrial company might write:
“What Causes Avoidable Process Errors in Regulated Environments?”
A brand strategist (hello) might ask:
"Why Isn’t Your Content Generating Consistent Leads?”
Notice something? None of those are sales pitches. They are conversation starters.
That’s intentional.
The Most Important Step: Define the Core Problem
Here’s where most organizations go sideways. They start creating content about their services. Wrong starting point.
You start with the core problem.
A core problem is the frustration your ideal client feels before they ever contact you.
Examples:
Marketing firm:
“We’re putting out content, but it’s not generating consistent leads.”
Financial advisor:
“I’m nearing retirement, and I’m not sure if I’m taking the right amount of risk.”
Industrial leader:
“Our teams keep making avoidable errors.”
Nonprofit executive:
“People don’t fully understand why our mission matters.”
See the pattern? Stress. Uncertainty. Inefficiency.
That’s your Top of Funnel entry point.
When you anchor your lead generation strategy to one core problem, your marketing stops being scattered — and starts being strategic.
How to Do Top of Funnel Marketing Efficiently
You do not need a 12-person marketing team. You need focus.
1. Build Around One Core Problem
Pick one issue your audience is actively thinking about.
Create multiple awareness-stage pieces around it:
1 SEO blog
2 LinkedIn posts
1 short video
1 email
One idea. Multiple assets.
That’s efficient brand visibility.
2. Optimize for SEO and AI
Top of Funnel Marketing is discoverability marketing.
To optimize:
Use one primary keyword (like “Top of Funnel Marketing”)
Include it in your headline and early paragraphs
Use supporting keywords naturally
Structure with clear subheads
Write clean, scannable sentences
Search engines reward clarity. AI rewards structure. Humans reward relevance.
3. Repurpose Intelligently
If you are constantly creating from scratch, you are wasting time.
One strong blog should fuel:
Social content
Newsletter insights
Video scripts
Website updates
Efficiency is not volume. It’s leverage.
4. Be Consistent (Even When It Feels Boring)
Top of Funnel Marketing works through repetition.
Not one viral post.Not one “big” article.
Twelve weeks of consistent authority building.
Familiarity builds trust.
Trust builds a pipeline.
How to Measure Top of Funnel Marketing Success
Now let’s address the uncomfortable part.
Top of Funnel Marketing is not measured by instant revenue.
It is measured by awareness indicators.
Track:
Website Metrics
Unique visitors
Time on page
Bounce rate
Content Engagement
LinkedIn impressions
Comments
Shares
Saves
Audience Growth
Email subscribers
Social followers
Lead magnet downloads
And here’s the sleeper metric:
Branded search growth. When people start Googling your company name directly, your awareness stage strategy is working.
What Top of Funnel Marketing Is Not
It is not:
Constant selling
Random posting
Talking only about your services
Chasing trends for attention
It is strategic visibility tied to a core problem. Big difference.
The Strategic Advantage
When Top of Funnel Marketing is strong:
Sales cycles shorten
Prospects show up pre-informed
Discovery calls feel warmer
Authority builds faster
Inbound inquiries increase
You are no longer convincing. You are confirming. And that is a much stronger position.
Final Thought
If your pipeline feels inconsistent, ask:
Are we investing enough in awareness — or are we only focused on closing?
Strong brands don’t just show up when they want something. They show up consistently. They educate generously. They build credibility long before the proposal stage.
That’s how you build a funnel that actually flows.
And that’s how you turn attention into action.
